When you log in to your control panel on a Tech-Tamer web hosting account, you will receive a warning about an untrusted security certificate. Despite the warnings, it is safe to continue (and safe to tell your browser not to warn you again). If you are uncertain how to continue, see below for screenshots and instructions for various browsers.
Why do I see a warning?
Oddly enough, the warning shows up because we have increased the security of your website. In contrast to many web hosts, we require you to log in to your control panel using a secure, encrypted connection so that your password cannot be stolen en route between your computer and your website. We use a simple shared certificate for this purpose — one that provides the desired safe connection, but doesn’t take the additional step of guaranteeing that you have actually connected to your website on our server and not someone else, pretending to be your website. The additional step is important and necessary on sites that might be the target of a “phishing” attack (where a hacker creates a fake site pretending to be, say, your bank), but wouldn’t serve any real purpose here. So, your browser is warning you that the shared security certificate does not match the name of your website (it is issued to our hosting server as a whole, and we share it with all our clients). And if you are on our older server, it may also warn you that the security certificate is “self-signed,” meaning that no third party has verified that the certificate actually belongs to us. We could eliminate the warning by turning off the security, but then you’d be less safe. We think the trade-off is worth it.
What should I do?
To see screenshots and get specific instructions, select the browser you are using:
In Internet Explorer, just click the “Continue to this website” link.
In Safari, click “Continue.”
In Chrome, click “Proceed Anyway.”
Firefox makes you jump through a few hoops. First, click “I Understand the Risks.” In the expanded box, click “Add Exception,” then in the pop-up, click “Confirm Security Exception.”